Return and Refund Policy

We accept returns within 14 days of delivery .

  • The item must be in the same condition as received, unused and in the original packaging.

  • To initiate a return, contact us by email at support@sandrosandri.com. Return shipping costs are the responsibility of the customer, unless the product is defective or due to our error.

  • Once we receive and inspect the product, we will issue your refund within 5–7 business days.

EN 🇬🇧
We accept returns within 14 days of delivery .

  • The item must be in the same condition as received, unused, and in its original packaging.

  • To start a return, contact us at support@sandrisandri.com

  • Return shipping costs are covered by the customer unless the product is defective or it was our mistake.

  • Once we receive and inspect the item, we will issue a refund within 5–7 business days.